Milo
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Hotel room TV showing a Milo welcome screen that greets the guest by name with the weather, entertainment options and nearby restaurants

Specialty 02 · Hospitality

Make your guests feel at home, no matter where they are.

Milo turns every room into an intelligent space. Guests get a stay that feels effortless and personal, and your team gets a clear, real-time view of the whole property.

Ask Milo

Guests just ask.
Milo takes care of it.

Milo understands everyday requests in plain language and connects to your property system, TV platform and room controls to act on them, always within the rules you set.

In the room

Room 219

“Milo, can I have late checkout?”

Milo

On

Property systemOperator rules

Ask Milo

Try a question a guest might ask

Hi, I am Milo. Ask me anything a guest might need during their stay.

Preview answers. On your property, Milo answers from your own systems and rules.

Where it fits.

Hotels

From boutique properties to full-service hotels, every room feels personal.

Resorts

One view of rooms, amenities and staff across large, spread-out properties.

Extended stay

Comfort and convenience for guests who stay for weeks, not nights.

Your guest support agent

A new member of your team.

An AI agent that answers guests around the clock and keeps your team organized.

  1. 01Guest asks
  2. 02Milo answers or acts
  3. 03Team gets a task
  4. 04Guest stays informed

Guests

Answers at any hour.

Front desk

Fewer routine calls.

Housekeeping

Clear, prioritized tasks.

Owners

One view of every request.

What Milo does.

01

Works with your TV platform

A personal welcome and hands-free control.

02

Voice assistance

Guests ask. Milo takes care of it.

03

Lighting and comfort

Rooms that respond when guests arrive.

04

Occupancy awareness

Smarter housekeeping schedules.

05

Safety and security

Unusual access flagged instantly.

06

One operations view

Every room and request in one place.

07

Face recognition

Camera intelligence in lobbies and hallways, never in guest rooms.

Felt by guests.
Invisible to them.

  • Privacy firstAwareness comes from sensors, not cameras in guest rooms.
  • Every device watchedIssues are flagged to your team so they can be fixed before a guest notices.
  • Works with what you haveMilo works with devices from many vendors, so properties are never locked in.
  • Confidential data never leaves the site. We have architected Milo to be privacy first.

Bring Milo to your property.

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Other specialty

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